Help Center
GENERAL INSTRUCTIONS
As a general rule, all bakes should be refrigerated immediately if not consumed on the same day. This goes for all the room temperature items as well - such as cookies, brownies, etc, and they can be reheated as desired.
If you are unsure whether a product needs to be refrigerated, please check our cococart website, or reach out to us via Instagram DMs @puffsandpeaks. Thank you :)
Donuts
Storage- Highly recommended to be consumed on the day of delivery. Otherwise, please immediately refrigerate for up to 3 days, tightly cling-wrapped.
Consumption- Warm for 20 - 30 seconds in the microwave after refrigeration. OR Leave them out for 15 minutes and room temperature before consumption. OR Reheat in an oven/ air fryer at 160-180 degrees for 3-5 minutes until desired.
Viennoiserie (Danish, Croissants, Egg Tarts, Pies & Puff Pastries, Quiches)
Storage- If not consuming immediately, store refrigerated for up to 2 - 3 days, tightly cling-wrapped.
Consumption- Reheat in an oven/ air fryer at 180C for 3-5 minutes until desired. Let cool to crisp up. Do not microwave.
Chilled Tarts or cakes / Layered Cakes / Cheesecakes
Storage- Highly recommended to consume on the day of delivery. Otherwise, please immediately refrigerate for up to 3 days, tightly cling-wrapped.
Consumption- Consume cold.
Cookies / Brownies / Tea cakes
Storage- Store in room temperature for the day. Or store in the refrigerated for up to 4 - 5 days, tightly cling-wrapped. Or freeze for up to 1 month.
Consumption- Warm for 20 - 30 seconds in the microwave after refrigeration. OR Reheat in an oven/ air fryer at 160C for 4 - 5 minutes until desired.
Bread Loaves / Focaccias / Bread Rolls & any other Bread related items
Storage- Store in the refrigerator for up to 3 days, tightly cling-wrapped. Or Freeze for up to 1 month. (Bread is always best preferred to be frozen & clingwrapped to retain it's qualities)
Consumption- Warm for 20 - 30 seconds in the microwave after refrigeration. OR Reheat in an oven/ air fryer at 160C for 4 - 5 minutes until desired. For frozen bread, please wait till it has defrosted a little before reheating.
CNY cookies
Storage- Store in a cool dry area/fridge, sealed with clear tape for up to 2-3 weeks. Best consumed within 2 weeks.
Consumption- Consume at room temperature.
What Is Your Menu Like? Our menu is updated via our Instagram (@puffsandpeaks), We have the everyday staples such as cookies, donuts, brownies, cakes and a bunch of other sweet and savory treats. Please head over to our instagram (@puffsandpeaks) to stay updated.
Do you accept PayNow? Yes, we accept Paywave, PayNow, GrabPay, NETS, CDC vouchers and cash payments in store.
Are You Halal-Certified? We are not halal certified. All our products are pork, alcohol and lard-free.
What Are Your Opening Hours? Please check the "Find Us" tab. Any special hours will be updated on our Instagram @puffsandpeaks.
Are We Able To View Availability Of Bakes In Store? If you wish to have an update on the bakes available for the day, you are encouraged to check our Instagram @puffsandpeaks 's stories via our Instagram page. Please take note that we will try to update throughout the day, if we are not experiencing demand.
I Can't Seem To Find My Confirmation Email. Do help us to check your spam inbox as well for the confirmation email.
Directions to Tampines Central Community Complex:
Directions to our shop: We are not located inside Tampines Hub, it is a different community center.
If you are driving Please use the postal code Singapore 521866 For Google Maps, click here
Parking availability: Basement Carpark
For Bus Services: OPTION 1Road name: Tampines Avenue 5Bus stop name: “Blk 867A” Stop ID: 75149Buses available: 34, 34B, and 69
OPTION 2Road name: Tampines Avenue 5Bus stop name: “Blk 730”Stop ID: 75141Buses available: 293, 34A, 34B, and 69
Nearest MRT: Tampines MRT
Directions to Tampines Changkat Community Club:
If you are driving Please use the postal code Singapore 529453 using Google Maps
Parking availability: Nearby HDB carparks.
For Bus Services: Bus 292 from Tampines Bus Interchange (10 Stops), alight opposite TKCC.
Nearest MRT: Tampines MRT